I’m a Health Professional

The Medication Support and Recovery Service (MSRS) is a free and confidential service for anyone who is having problems with their use of prescription or over-the-counter medications.


The MSRS has specialist counsellors, nurses, nurse practitioners and peer support workers (people who have a personal experience of medication problems) who can help you to cut down, quit or make changes in your medication use. We can also connect you with doctors, mental health services, physiotherapists and other health services to support your overall health and well-being.


We offer a range of addiction treatment services, including:

  • Therapeutic counselling for adults, young people and families
  • Nurse practitioners who can prescribe pharmacotherapy
  • Nursing and withdrawal support (including tapering and reduction plans)
  • Peer support and group programs
  • Support to access pharmacotherapy treatments (including opioid replacement therapy)
  • Referrals to allied health services (physiotherapy, chronic pain services and sleep clinics)
  • GP and pharmacy support
  • Education and training programs for healthcare services and community organisations.


Anyone who is dependent on or misusing prescription or over-the-counter medications can refer to our service (regardless of age or postcode). We also provide support and counselling for people worried about a friend or family member’s medication use.

A Medicare card or GP referral is not required and we welcome both self-referrals and referrals from health professionals.


The MSRS is fully funded by the Eastern Melbourne Primary Health Network and all services are provided at no cost to clients.


To refer a client to the MSRS, or to find out more information about our services, please complete the referral form below and we will contact you within two business days. You can also call us on 1800 931 101 or 9810 3080 to speak to the MSRS intake worker (9am-5pm, Mon-Fri).